Terms and conditions
Last modified: 19.06.2025
Our services
Welcome to VANQ.ai, a product operated by 22DIAMONDS AI DIGITAL MARKETING DMCC (“Company,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of the VANQ.ai website (“Site”) and all associated services, software, platforms, and content provided by us (collectively, the “Services”). By accessing or using our Site or Services, you agree to be bound by these Terms. If you do not agree with these Terms, do not access or use the Site or Services.
Eligibility and Access
You must be at least 18 years old and have the legal capacity to enter into a binding agreement in your jurisdiction. If you are accessing or using the Services on behalf of a company or organization, you represent and warrant that you have the authority to bind that entity to these Terms.
Use of the Site and Services
You agree to:
Use the Site and Services only for lawful purposes;
Not use the Site to engage in any fraudulent, abusive, or illegal activity;
Not interfere with or disrupt the Site or its servers or networks;
Not attempt to gain unauthorized access to any portion of the Site, user accounts, or other systems.
We reserve the right to suspend or terminate your access at any time if you violate these Terms or misuse the Services.
Account Registration and Security
Some areas of the Site may require you to register for an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use or suspected security breach.
Subscriptions and Payments
Certain features of the Services may require payment. By purchasing a subscription or service, you agree to pay the fees listed, including applicable taxes. Payments are non-refundable except as expressly provided. We may revise pricing and billing terms with notice.
Intellectual Property Rights
All content, features, functionality, software, and materials provided through the Site and Services, including the VANQ multi-agent platform, are owned by 22DIAMONDS or its licensors and protected under intellectual property laws. You may not copy, modify, distribute, reverse engineer, or otherwise exploit our content without prior written consent.
License Grant
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Site and Services for internal business purposes only.
Privacy and Data Protection
Your use of the Site and Services is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to our collection, use, and sharing of personal data as described therein.
Third-Party Services and Integrations
Our Services may include integrations with or links to third-party services. We do not control and are not responsible for the content, policies, or practices of such services. Use of third-party services is at your own risk and subject to their respective terms.
Disclaimers and Warranties
We provide the Site and Services “as is” and “as available” without warranties of any kind, express or implied. We do not guarantee that the Site will be secure, uninterrupted, or error-free. We disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by law, 22DIAMONDS and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising out of or related to your use of the Site or Services, even if advised of the possibility of such damages.
Indemnification
You agree to indemnify, defend, and hold harmless 22DIAMONDS, its officers, employees, and affiliates from any claims, liabilities, damages, losses, and expenses (including legal fees) arising from your violation of these Terms or misuse of the Site or Services.
Entire agreement
Termination
We reserve the right to suspend or terminate your access to the Site or Services, without notice, if we believe you have breached these Terms or applicable laws. Upon termination, all licenses granted to you will terminate.
Modifications to the Services and Terms
We may modify the Services, features, or these Terms at any time. We will notify you of significant changes through the Site or email. Continued use after changes become effective constitutes acceptance of the updated Terms.
Governing Law and Jurisdiction
These Terms are governed by the laws of the United Arab Emirates, specifically the legal framework of DMCC (Dubai Multi Commodities Centre). Any disputes shall be resolved in the courts of Dubai.
Entire Agreement
These Terms constitute the entire agreement between you and us regarding the use of the Site and supersede any prior agreements or understandings.
Contact Us
If you have questions or concerns about these Terms, please contact:
22DIAMONDS AI DIGITAL MARKETING DMCC
DMCC AI Centre, Unit No: UT-12-CO-125
DMCC Business Centre, Level No 12
Uptown Tower, Dubai, United Arab Emirates
Email: contact@vanq.ai